Logging In

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Once the software has been installed, the snom ONE will run as a service. To access it, bring up a browser from the machine on which the software has been installed and enter http://localhost.


You will see the login screen, as shown below.

Figure 1-2. Login Levels

Note: If there is a firewall running on the system, be sure that it allows access to HTTP as well as the other ports of the system.

Login Levels

snom ONE includes three main login levels—administrator, domain administrator, and user. Each access level provides a different web interface.

The Automatic login type will default to the highest login level of the person logging in. Administrators and domain administrators who want to log in as a user must enter their extension number and choose User Login from the dropdown. Instructions for each login type are detailed below.

Login Types

  • For users:
    • Account: Enter the extension number (e.g., 509)
    • Password: Enter the password
    • Login Type: Choose Automatic
  • For system administrators: If you are logging in as an administrator, use the following account information to log in:
    • Account: Enter admin
    • Password: The password field is blank by default.
    • Login Type: Choose Automatic.
To reset the admin password, see Resetting the Admin Password if Lost.
  • For domain administrators: If you are logging in as a domain administrator, use the following account information to log in:
    • Account: Enter your extension number (e.g., 555). (If multiple domains are on the system, include the domain name (e.g., 555@domain.com)
    • Password: Enter your user extension password
    • Login Type: Choose Automatic

Note: When either a system administrator or a domain administrator logs in as a user, User Login must be selected from the dropdown.

If you need to reset the password, you will need to remove the existing password from the global configuration file (from the pw_pass setting) then enter a new one through the web interface. (You can do this in Notepad.)

  1. From a text editor, open the root file (pbx.xml). The file path is shown below:
  2. Search for the <pw_pass> element tag.
  3. Delete the password. (If no text appears between the element tags, then thepassword field is empty.)
  4. Save the file.
  5. Restart the system.
  6. Set a new password through the web interface (Admin > Settings > General).